Last Updated: November 21, 2025

Craine Digital, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, etc., provided by you when you sign up for our services, subscribe to our newsletter, or interact with us in any other way.

• Usage data including technical, cookies and analytics data: Usage Data: Information on how you use our website and services, such as your IP address, browser type, browser version, our service pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

• Legitimate interest: From time to time, we may also gather data from networking forums, company websites and other publicly available sources of information in order to identify and communicate with additional people who might be interested in our events, services and marketing intelligence. We process this data for our legitimate interest to understand the profile of people who may be interested in us and the marketing services we provide, and to communicate information about future events, our services and marketing intelligence we may offer. If you would prefer not to receive such communications, you may opt-out at any time via the unsubscribe button that is included on all our marketing communications, or by contacting us via email or post via danielle @ craine-digital.com

2. How We Collect Information

We collect information through:

• Website contact forms and newsletter subscriptions

• Cookies and tracking technologies (Google Analytics, Squarespace Analytics, CookieYes)

• Social media platforms (LinkedIn, Facebook, Instagram) when you interact with our content

3. How We Use Your Information

We use your personal data to:

• Respond to inquiries and provide our marketing consulting services

• Analyze website performance and improve user experience

• Comply with legal obligations

• Provide, operate, and maintain our services

• Improve, personalize, and expand our services

• Understand and analyze how you use our services

• Develop new products, services, features, and functionality

• Communicate with you (with your consent) including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

• Find and prevent fraud

4. How We Share Your Information

We will only share your information with a small number of trusted partners. This may include:

• Banks and payment providers in order to pay you

• Service providers to assist us in supplying services to you

• Other agencies, law enforcement or governmental organizations where we are required to make such disclosures by applicable law (for example, tax agencies)

5. Legal Basis for Processing (GDPR)

We process your data based on:

• Consent: When you subscribe to our newsletter or submit a contact form

• Legitimate Interests: For website analytics and business operations

• Contractual Necessity: When providing services you've requested

6. Third-Party Services

We use the following third-party services that may access your data:

• Squarespace: Website hosting and analytics

• Google Analytics: Website analytics

• CookieYes: Cookie consent management

These providers have their own privacy policies and security measures.

7. Cookies

Our website uses cookies to:

• Enable essential website functionality

• Analyze website traffic and user behavior

• Remember your cookie consent preferences

You can manage your cookie preferences through the cookie banner on our website or your browser settings. For more information, see our Cookie Policy.

8. Data Retention

We retain your personal data for:

• Marketing contacts: 3 years from your last interaction with us

• Service-related data: Duration of our business relationship plus 3 years

After these periods, we will securely delete or anonymize your data unless legal obligations require longer retention.

9. Your Rights

Under GDPR and other privacy laws, you have the right to:

• Access: Request a copy of your personal data

• Rectification: Correct inaccurate information

• Erasure: Request deletion of your data ("right to be forgotten")

• Restriction: Limit how we process your data

• Portability: Receive your data in a machine-readable format

• Object: Opt out of marketing communications or data processing

• Withdraw Consent: At any time, without affecting prior processing

In the United States you have certain rights with regards to personal data. These can vary from state to state so we have chosen the below rights as our US standard.

• You have the right to know what information is being collected about you and how it is used and shared

• You have a right to access information held about you

• You have the right to ask companies to correct personal data that is incorrect

• You have the right to ask companies to not sell your information to any 3rd party

• You have the right to opt out of direct marketing

• You have the right to ask companies to delete your data (unless specific exceptions apply) and to expect companies to delete data they no longer need

• You have the right to expect companies to use reasonable effort to protect your data from unauthorized access and use

• You have the right to expect companies to collect only the data they need and to only use it for the purpose for which it was collected

To exercise these rights, contact us at danielle @ craine-digital.com

10. Data Security

We implement commercially acceptable and appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no internet transmission or method of electronic storage is completely 100% secure and we cannot guarantee its absolute security.

11. International Data Transfers

We are based in the United States and Spain and serve clients in the EU, UK, and US. Your data may be processed in these regions. We ensure appropriate safeguards are in place for any international transfers.

12. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

14. Contact Us

For questions about this privacy policy or to exercise your rights, contact:

Craine Digital, LLC
danielle @ craine-digital.com
Riera de Sant Miquel, 1 BIS 08006 
Barcelona

For EU residents, you also have the right to lodge a complaint with your local data protection authority.